Optimizing Service

Greetings from our Ohio Masonic Home. As we begin to wind down 2017, we are in full swing preparing for 2018. October was a very busy month in our travels throughout the state for Grand Council, Grand Chapter, Grand Commandery, and finally Grand Lodge in Dayton, Ohio. I would again like to thank Most Illustrious Companion Edwin G. Herrick, Most Excellent Companion Jeffrey L. Addis, Right Eminent Grand Commander Ronald L. Vicars, and Most Worshipful Brother Douglas N. Kaylor for all of the courtesies extended to myself and the team from our Ohio Masonic Home. It has been a pleasure working with all of you this past year. We look forward to working with Most Illustrious Companion David Mourer, Most Excellent Companion J. Keith Green, Right Eminent Grand Commander Terry L. Wymer, and Most Worshipful Brother Rick Schau in the coming year.

Our Ohio Masonic Home team has been collaborating with MWB Douglas N. Kaylor, MWB Rick Schau and members of the Grand Line to analyze and scrub the demographic data we have. This will allow us to better understand the concentration of our Masonic population throughout the state. We are also working with an outside entity, an industry leader, to gain a better understanding of the saturation or lack of services available throughout Ohio. By correlating these two sources of data, we are able to ensure that we are aligning and providing services where they are needed. Given the current census at our campuses, we want to ensure we are optimally allocating the resources we have to provide quick and effective solutions that address all of our constituents needs while adequately utilizing our campuses.

Our Browning Masonic Community in Waterville, Ohio stays full and has a wait list as does our Western Reserve Masonic Community in Medina. However, our Springfield Masonic Community has several openings in our Independent Living apartments.

In an effort to become more proactive in serving those in need, we have instituted a new call system through our Resource Center. We are utilizing a combination of phone calls and emails as a part of this program. We have successfully completed calls to brethren in Texas and Florida after the hurricanes, as well as calls to Southeast Ohio. We placed approximately 270 calls to Texas, 2,100 calls to Florida, and 6,000 calls to our brethren and families in Southeast Ohio. We have received several referrals and or calls with needs to address and will be continuing these efforts in the coming months.

We are seeing a great deal of success in addressing the referrals we have received and have been able to assist with everything from non-skilled care and assistance around the house, assistance in obtaining benefits under various programs, providing mobility devices, and installing needed mobility devices in the home to ensure all of those in need can continue to age in place.

You will continue to hear us ask and reach out through various means as we believe in the philosophy of clear and open communication and dialogue. Thank you for all of your support.

Have a great Holiday Season!
Fraternally Yours,
Brother Scott Buchanan

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